The resource booking software market is projected to grow by 15.2% in 2025, reaching $2.81 billion from $2.43 billion in 2024. This expansion is attributed to the rise of hybrid work models, the need for efficient workspace management, and a drive for enhanced employee productivity. For beauty and hair businesses, this indicates a significant shift towards digital appointment and resource management tools.
This growth is expected to continue, with the market predicted to hit $4.88 billion by 2029, growing at a Compound Annual Growth Rate (CAGR) of 14.8%. Key drivers include the increasing adoption of cloud-based solutions and advancements in AI for scheduling. Businesses should consider how these technological shifts can streamline their own booking processes and improve client experience.
The trend towards cloud-based platforms offers flexibility and scalability, a clear benefit for salons and barbershops looking to manage appointments and resources efficiently without significant IT investment. Eurostat data from 2023 showed a 45% increase in advanced cloud service adoption among EU enterprises, highlighting a broader industry move towards digital infrastructure.
Innovation from major players like Google and Microsoft, alongside specialist companies such as Skedda, is introducing integrated solutions. Skedda's Visitor Management, for instance, blends scheduling with visitor tracking. This suggests a future where booking systems offer more than just appointment slots, potentially incorporating client management and facility oversight.
While North America currently leads the market, the Asia-Pacific region is anticipated to see the fastest growth. This global expansion suggests opportunities for businesses operating internationally or considering international client bases to adopt standardised booking technologies. The report also mentions challenges in the IT sector due to tariffs, a factor that might influence software costs and availability for UK businesses.
