The fast-paced hairdressing industry demands a close watch on apprentice mental wellbeing. Newcomers often face unexpected stress, making it vital for salon owners to proactively support their junior staff. Laura Geary from Headmasters highlights the company's commitment to employee welfare, noting their discreet mental health support email and a team of qualified mental health first aiders established in 2018. This initiative aims to reduce stigma and foster a supportive environment.
Headmasters also trains managers in mental health awareness and safeguarding, equipping them to better assist apprentices. The company actively promotes positive mental health through team meetings, social media, and training courses, reinforcing their commitment in a dedicated policy. Heffy Wheeler of HX Hair equates mental health support to physical health care, treating mental health days like any other illness.
Wheeler stresses the employer's role in ensuring apprentices take breaks and eat properly. Involving them in client work and projects, rather than solely menial tasks, boosts motivation and ensures a valuable learning experience. Observing changes in appearance or punctuality can signal an apprentice is struggling, prompting salon owners to adopt an open-door policy.
Tom Chapman of the Lions Barber Collective points out that hairdressers and barbers often act as informal therapists, listening to clients' personal issues without adequate support for themselves. He advocates for industry-specific support systems and is working to integrate mental health conversations into college curricula for future professionals. Chapman's own experience involved being unprepared for clients' sensitive disclosures on topics from menopause to marital issues.
Supporting staff mental health directly impacts salon operations and staff passion. Resources like Papyrus, Hub of Hope, Samaritans, and Shout offer accessible support across the UK for those in crisis.
